Pick Up & Delivery Services
Pickup & Delivery Services FAQs
Is there an additional cost for pickup and delivery services?
No, our pickup and delivery services are completely free of charge.
How do I sign up for pickup and delivery?
You can sign up by filling out a simple form on our website or by calling us directly to get started.
What areas do you serve for pickup and delivery?
We provide pickup and delivery services throughout York and surrounding areas. Contact us to confirm if your location is within our service range.
What is the turnaround time for pickup and delivery?
Typically, your cleaned items will be returned within 2-3 days. Same-day service may be available for urgent needs—please call us to discuss.
Can I schedule recurring pickups and deliveries?
Yes, we offer flexible scheduling options, including weekly, bi-weekly, and monthly services.
What types of garments can I include in pickup and delivery?
We handle all types of clothing, from everyday garments to formal wear, wedding gowns, and delicate fabrics.
How should I prepare my garments for pickup?
Simply place your items in a bag with your name and any special instructions. We’ll take care of the rest.
Can I request additional services like alterations or repairs?
Yes, let us know if you need alterations or repairs, and we’ll include those services as part of your order.
What happens if I’m not home during the pickup or delivery?
We can arrange a secure location for pickup and drop-off if you won’t be home. Please provide instructions when scheduling.
How do I update my delivery preferences or schedule?
You can contact us directly by phone or email to update your delivery frequency or make any changes to your preferences.